Privacy Policy

Effective date: November 9, 2026

ELTTAC, Inc., doing business as Soza Clinic ("Soza Clinic," "we," "us" or "our"), with its business address at 1219 Iowa Rd, Murphy, TX 75094, operates the website sozarichardson.com and our clinic at 401 W President George Bush Hwy, Suite 110, Richardson, TX 75080. This Privacy Policy explains what information we collect through our website, forms and text messaging program, how we use it, and the choices you have.

1. Information we collect

Information you give us. When you call us, text us, visit our clinic or otherwise contact us, we may collect your first and last name, mobile phone number, email address, your weight loss goal, your preferred contact time, and anything else you choose to share with us.

Information collected automatically. When you visit our website we and our service providers may collect your IP address, browser and device type, pages viewed, referring website and similar usage data through cookies, pixels and analytics tools (for example, Meta Pixel and Google Analytics).

Text message consent records. When you opt in to text messages, we record the date, time, phone number, method and the consent language you agreed to, so we can honor your choices.

2. How we use your information

To contact you about your free consultation and schedule appointments
To send appointment reminders, consultation follow-up and account messages if you opted in to those texts
To send program offers and clinic news if you opted in to marketing texts
To answer your questions and provide customer support
To operate, secure and improve our website and measure our advertising
To comply with legal obligations

3. SMS / text messaging

If you opt in, Soza Clinic may send you text messages at the mobile number you provided. We offer two separate, optional consents: (1) appointment and account messages, such as scheduling, reminders and consultation follow-up, and (2) marketing messages, such as program offers and clinic news. Consent is not a condition of purchase or of booking a consultation.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, and you will receive one final message confirming you have been unsubscribed. Reply HELP for help, or call us at (972) 479-5187. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How we share information

We do not sell your personal information. We share information only:

With service providers who help us run our business, such as website hosting, customer relationship management, messaging delivery, scheduling, payment processing and analytics, who may use it only to provide services to us
With advertising and analytics partners through cookies and pixels on our website, as described in Section 6 (this never includes your text message opt-in data or consent)
When required by law, subpoena or court order, or to protect the rights, safety or property of our patients, staff or the public
In connection with a merger, sale or transfer of our business, subject to this Privacy Policy

5. Health information

Please do not send detailed medical information by text message. Health information you provide as a patient at our clinic is protected under applicable law, including HIPAA where it applies, and is handled according to our Notice of Privacy Practices, which is available at the clinic upon request.

6. Cookies and tracking

We use cookies, pixels and similar technologies to remember your preferences, understand how visitors use our site, and measure and improve our advertising. You can block or delete cookies in your browser settings, and you can manage ad preferences through your Meta and Google account settings. Some parts of the site may not work as intended if cookies are disabled.

7. Your choices

Text messages: Reply STOP to any message to opt out.
Email: Use the unsubscribe link in any marketing email.
Access, correction or deletion: Call us at (972) 479-5187 or write to us at the address below to request access to, correction of, or deletion of the personal information we hold about you, subject to legal and medical record retention requirements.

8. Data retention and security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is completely secure.

9. Children's privacy

Our website and text messaging program are not directed to children under 18, and we do not knowingly collect personal information from them through our website.

10. Third-party links

Our website may link to other sites, such as Google Maps. We are not responsible for the privacy practices of those sites.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

12. Contact us

ELTTAC, Inc. d/b/a Soza Clinic
Business address: 1219 Iowa Rd, Murphy, TX 75094
Clinic: 401 W President George Bush Hwy, Suite 110, Richardson, TX 75080
Phone: (972) 479-5187 · Español: (972) 322-9302